IT Services and Support
InHouse Techies offers a complete menu of IT services and solutions. From daily desktop support and monthly PC maintenance to building new networks from the ground up, we tailor our services to meet our clients' specific needs and budgetary constraints. Just look at all we have to offer:
- Desktop & Laptop Support
We take a proactive approach to managing your network because computers are at their best, and most secure, when well maintained. By performing regular maintenance and installing anti-virus, malware, and Windows security updates, we ensure that your systems have the most up-to-date protection and are functioning in optimal condition.
- Remote & On-site Support
Our top priority is always to keep you up and running, and our remote and on-site support services help you do just that. When we determine an issue can be handled over the phone, InHouse Techies starts solving the problem immediately by remote control—meaning we have the ability to log on to your desktop quickly and securely and provide real-time assistance and training. This is particularly helpful when an unexpected problem comes up requiring immediate assistance. But if the issue is hardware related and requires on-site service, we can handle that too. When on-site service is warranted, a technician will schedule an appointment at your location.
- E-mail Support & Hosted Exchange Solutions
InHouse Techies offers a variety of ways to streamline your company's communication systems. We support existing Exchange Servers, supply advanced troubleshooting for email applications, and offer a Hosted Exchange solution that can help your company establish a large corporate presence at a fraction of the cost and maintenance.
- Printing & Scanning
Does your company have printers and scanners? Then you'll be glad to know that we service those too. Not only do we provide full software, firmware, and driver support for all your printers and scanners, we also offer cost saving ideas to help you reduce toner, maintenance, and overall printing expenses.
- Server Maintenance
Servers require regular maintenance. Without it, application software won't work as well as expected. Your network could fail. Worst of all, your server could be targeted by hackers for the valuable and sensitive information it contains. On our proactive maintenance plan you can rest easy, knowing that we'll find and prevent server problems before you even notice them.
- Web Filter & Network Monitoring
Worried about security or what users are accessing online? Our customized web filter solution protects you from malicious Internet threats such as viruses, spyware, hackers, identity thieves, and more. It also provides online behavior monitoring at the user, client and incident level, allowing you to see what web sites are being visited, by whom and on what system. We can restrict access to inappropriate web sites, manage when certain web sites can be accessed, and control undesirable Internet activity. Best of all, it doesn't involve any monthly recurring fees, unlike other web filters on the market.
- Router & ISP Support
If you've ever spent any time on the phone with your Internet Service Provider (ISP), you know how frustrating and time consuming it can be to get help with router installation, troubleshooting and general assistance. Let InHouse Techies act as your intermediary. We expedite troubleshooting steps with your ISP in order to facilitate a more timely repair and reduce overall downtime.
- Network Security & Planning
Your data is a precious commodity; be sure it's protected. Find out how we can help safeguard your company software and hardware—and your customer data—against viruses, fraud, and malicious acts with a proactive network security evaluation. We'll take a thorough look, recommend how to best shield your systems from outside attacks and implement a customized, cost-effective plan to prevent your data from being compromised.
- Virtual Private Network (VPN)/Remote Access
Imagine having anywhere access to your company's computers, just as if you were sitting in the office. That's the power of a Virtual Private Network or VPN. With a VPN you get an extremely secure connection to your private network over the Internet or dedicated circuit. It also allows remote computers to act as though they were on the same secure, local network. This is a great way for traveling users to access your central network.
- Cloud Backup
If you can't afford to lose your data (and who can?), we recommend implementing an off-site remote data backup system. A remote off-site backup automatically transfers your data to a geographically different location, safely storing it out of reach of disaster. And if disaster should occur, we can easily restore your data from the remote backup system.
- Website Hosting and Development
Whether you have an existing web site or are thinking about getting one, InHouse Techies can help. New to the web? We provide web site hosting services and basic development. Have an existing web site? We can streamline your web presence by moving it to our hosting environment and providing updates and modifications as needed.
Simplify your business. Outsource your IT needs to InHouse Techies today. For a free quote, please contact us.